Nordica leaves behind 30 passengers’ baggage due to inclement weather Saturday (1)

A Bombardier CRJ900 regional jet in Nordica livery. (Nordica)
6/20/2016 2:01 PM
Category: Business

Saturday’s unusually strong winds, which downed trees, caused damage to buildings and left thousands of Southern Estonian households without power, also forced Estonian state-owned Nordica’s flight to Nice, France, to leave behind 30 passengers’ baggage.

“Flight time was increased by yesterday’s very strong winds, and with such winds and such a long flight time, the plane could not simultaneously take on all passengers, their luggage, and the needed fuel,” explained Nordica’s Communication Manager Liis Veersalu to Estonian news portal Delfi (link in Estonian) on Sunday. “In order for all passengers to still be allowed on board, part of the baggage was left behind.”

The arrival of Nordica’s Nice flight was also delayed by 40 minutes due to restricted areas en route. Upon arrival at their destination in France, half of the flight’s passengers discovered that their baggage had not yet reached its destination, and according to one passenger, filing a claim for their “lost” luggage took nearly three hours.

“Baggage will be sent along as soon as possible, and forwarded to the addresses provided by passengers,” confirmed Veersalu. “Half of the luggage left behind is already en route to Nice, and the remainder will be sent along sometime today.”

The communications manager could not comment on why filing baggage claims in Nice took their passengers so long.

“One can only assume that the airport there is under a very big load due to the [Euro 2016 soccer tournament], which is why passenger services may at times take longer than usual,” explained Veersalu. “We will of course without a doubt investigate for ourselves what exactly may have been the problem.”

Editor: Aili Sarapik

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