Consumer Protection Board Slams Elisa for E-Bill Fees

12/4/2013 9:43 AM
Category: Economy

The Consumer Protection Board has criticized telecom company Elisa for planning a 60 cent charge for e-bills from next year, adding that it may begin an investigation.

Elisa announced the new fee on Monday, arguing that the mandatory crossover to the Single European Payments Area (SEPA) on February 1 will bring expenses which will have to be covered.

The board told Postimees that SEPA is not a valid argument for imposing the fee and they will analyze the situation to see whether an investigation should be opened against Elisa.

Elisa plans to begin charging a 60 cent fee for each bill sent via e-mail, but bills will still be free to view on the self-service site.

Other mobile phone service providers have said they have not yet discussed the topic, or will not introduce such measures.


The name field cannot be empty
No more than 50 characters
Comment field cannot be empty
No more than 50 characters
Comment field cannot be empty
No more than 1024 characters
{{error}}

Message forwarded to the editor

This Ip-address has limited access

See also

There are no comments yet. Be the first!

Reply to comment

+{{childComment.ReplyToName}}:
Reply to comment
Reply

Laadi juurde ({{take2}})
Add new comment