Ministry orders study on foreign nationals' emergency situation awareness

A coronavirus awareness sign outside Kaubamaja in Viru Keskus in Tallinn during the emergency situation. Source: ERR/ Helen Wright

The Ministry of the Interior, together with PR firm Akkadian, has agreed on a €24,660 study to research the awareness of foreign nationals in Estonia, regarding the emergency situation and the availability of information.

According to the explanatory memorandum, the Ministry of the Interior has set a goal of researching awareness among foreigner nationals living in Estonia had about the emergency situation, along with their information consumption and concurrent problems.

The agreement stated tjat: "Based on the results of the study, an overview of problematic areas and needs of foreigners' regarding government communication will be developed."

"Based on the results, there is a desire to systematically deal with government communication, reaching more foreigners in Estonia and also to strengthen information channels, which foreigners may currently not be aware of, in order to improve information consumption capabilities," the document continued.

"Above all, there is desire to reach a point where important state info, i.e. communication on services, reaches its target group, and awareness would not be low compared with Estonian citizens."

The terms of the contract add that Akkadian is to produce results of the study to the ministry by the end of 2020.


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Editor: Kristjan Kallaste

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