Windows, Mac and Linux users are experiencing difficulties and those using Chrome and Firefox browsers. RVK recommends using the Edge web browser if possible.

In a comment sent at 11:30 a.m., RVK head Arne Koitmäe said some web browsers categorize the file that needs to be downloaded as malware and block its download. The agency is working to fix the problem. 

"Anti-virus software is known to recognize this application. It is just a browser issue," he added in a comment given to ERR's Russian-language radio news.

"The electronic voting system, the voting and the verification of the votes themselves will work as usual," Koitmäe said.

The official could not say when the problem could be solved. "I hope that as soon as possible, in the next few hours, we can vote normally," he said.

Koitmäe also said that as of 11:30 a.m., more than 5,000 voters have cast their ballots online.

Problems were initially reported at around 9 a.m.

Problems fixed by 4 p.m.

At 4 p.m., RVK said the problems had been resolved and the voter application was running smoothly on all operating systems and web browsers. 

Koitmäe said the situation was resolved with Google.

"We will analyze what exactly caused this to happen so that it can be avoided in the future. The electronic voting system, the voting and the verification of the votes themselves worked as usual. Downloading has now been restored, and we apologize to anyone who was inconvenienced," he said.

Advanced voting for the European Parliament elections opened on Monday. It is possible to vote both online until 8 p.m. on Saturday (June 8). and at polling stations until Sunday.

Update: By 4.45 p.m., more than 18,000 votes had been cast: more than 12,700 online and almost 6,000 on paper.

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